As the only national business support organisation, NFEA is well placed to comment on a wide range of business support topics and issues. In this dedicated blog, we’ll share thoughts from our travels, shout about NFEA activity and feedback on discussions and issues within the sector. And we’d love your thoughts too – you can respond back to any of our posts through the site.
You can also visit our news area here for up to date stories on NFEA activity.
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Monday 1 March 2010 by DanL
Sometime in the next two months a General Election will be called, which will take place against the background of an economic situation which most of us would find unprecedented. We are entering a period when crucial decisions will be made, and the area of enterprise support is one which ...
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Thursday 18 February 2010 by George Derbyshire
I read some research a year or so ago which said that German small businesses tend to see the whole country as their home market. The French looked to their own region. But British small businesses have a very local focus. A generalisation of course which masks all sorts of ...
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Friday 12 February 2010 by George Derbyshire
I thought you'd be interested in a very topical piece Frea of Customer First has written for Customer Strategy:
Can we build loyal customer relationships by 'loving' the ones we're with?
Inspired by Insight 100's customer loyalty workshops that focus on 'loving the customers you're with' and the impending Valentine's Day, Customer First UK got ...
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Monday 8 February 2010 by DanL
To become part of the NFEA network, business support organisations must be not-for-profit, have a primary or major objective to support potential and existing small and medium sized enterprises, and have either achieved or be working towards the quality standards of either ISO or Customer First.
Customer service in business is ...
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Tuesday 2 February 2010 by George Derbyshire
The Open University's latest Quarterly Survey of Small Business in Britain has just been published. The headline finding I suppose is "a glimmer of hope that the worst of the deepest slump in the 25 year history of this survey may be over." But lots of other fascinating findings. How ...
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